Are you running a service agency or firm that provides the offline or after sales service to your esteemed customers? Are you looking for a cost effective way of connecting with your clients? If the answer to the above question is yes, then you should be using the techinline remote desktop software.
This software is a silver bullet for those who want to offer presentations and documents to their clients who are located far off. The customers also don’t live on the mercy of their system engineer anymore. They can simply log on to the website of the company and you can ask your queries to the engineer without any hesitation. This tool has enabled IT companies to remain in touch with their clients round the clock.
The software is compatible only with the windows platform and the installation of this software is done in the form a web browser plugin that would be installed in few clicks.
Here are some of the features which are offered by this tool:
1. 2 way desktop sharing: This feature allows you to share your desktop with your partner. The partner can then, with your permission can control the functionality of your system.
2. Firewall Transparency: The plugin allows you to connect to your partner without doing any complex configurations of the proxies and firewalls. The plugin establishes the secure connection with your partner. This would save a lot of time in establishing connections.
3. Chat Support: This is another attractive feature of this tool. This feature allows you to chat and interact with your partner.
4. Multiple View Handling: This functionality is useful when you are dealing with a network having a number of computers. All the screens of the computers that belong to that network are arranged in a grid fashion so that you can easily monitor them simultaneously.
5. Report Generation: At the end of each session, suitable reports will be generated so that you can be informed about the changes. The reports can be exported to a number of popular formats such as PDF and DOC.
On the whole, we found that the product is pretty good and satisfying. The interface is simple and easy to use. The pricing of this tool is available on use based and session based. The basic session based plan starts at $20 for 5 sessions and the use based plan start at $30.